EXHIBIT 101 / THE HANDBOOK
EXHIBIT#27HIGH
Financial ReportingComposite score: 72/100

Phantom IT Customization & Development Billing

A vendor or contractor invoices for custom integrations, requirement-gathering, or POS customization that was never actually built. Because the work is technical and invisible to finance and operations, a recurring "enhancement" line item can survive years of invoices with nothing to show for it.

Risk Scores

Frequency50
Financial Loss70
Detection Difficulty90
Prevention Ease60
Composite Score72/100

Perpetrator Roles

IT / Tech

Affected Formats

QSRFast CasualCloud Kitchen

Detection Difficulty

Extremely difficult to detect without automated monitoring. Manual audits rarely catch this scheme.

HOW IT WORKS
Fraudulent cheque created
Cheque deposited or cashed
Bank processes payment
Account debited
Fraud discovered on reconciliation
Handbook Chapter · F-027

Check Fraud & Forgery

Full chapter with identity card, real examples, warning signs, detection and prevention guidance.

Exhibit AI Detection

AI-Powered Detection Design

Reconcile billed development work against the platform's own deployment and change history logs — the exact check that exposed the real example above.

Prevention Guidance

Audit Controls

Enhanced audit controls required. Standard procedures are insufficient — implement layered verification.

Technology

Automated POS monitoring, real-time exception reporting, and AI-driven anomaly detection significantly reduce exposure.

Culture & Training

Staff awareness programs, anonymous reporting channels, and clear consequence policies deter opportunistic fraud.

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