EXHIBIT 101 / THE HANDBOOK
EXHIBIT#95HIGH
Technology & POSComposite score: 52/100

Dark Pattern Pricing

A digital kiosk defaults to the premium upsize and buries the standard option behind an extra tap.

Risk Scores

Frequency50
Financial Loss50
Detection Difficulty60
Prevention Ease50
Composite Score52/100

Perpetrator Roles

IT / TechManager

Affected Formats

QSRFast Casual

Detection Difficulty

Moderately difficult. Requires consistent audit procedures and data analysis to surface.

HOW IT WORKS
Cloud kitchen capacity sold
Capacity not available as promised
Client pays for unused capacity
Dispute filed
Operator absorbs loss
Handbook Chapter · F-095

Cloud Kitchen Capacity Fraud

Full chapter with identity card, real examples, warning signs, detection and prevention guidance.

Exhibit AI Detection

AI-Powered Detection Design

Break down what's actually driving a higher digital average ticket — separate genuine upsell interactions from pre-selected defaults nobody actively chose.

Prevention Guidance

Audit Controls

Enhanced audit controls required. Standard procedures are insufficient — implement layered verification.

Technology

Automated POS monitoring, real-time exception reporting, and AI-driven anomaly detection significantly reduce exposure.

Culture & Training

Staff awareness programs, anonymous reporting channels, and clear consequence policies deter opportunistic fraud.

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