EXHIBIT 101 / THE HANDBOOK
EXHIBIT#15SEVERE
Cash & RevenueComposite score: 76/100

Over-Pouring and Bartender Fraud

Heavy pours inflate apparent consumption, justifying extra stock orders — stock that then quietly leaves with the bartender rather than reaching a paying guest.

Risk Scores

Frequency90
Financial Loss70
Detection Difficulty70
Prevention Ease50
Composite Score76/100

Perpetrator Roles

IT / Tech

Affected Formats

Fine Dine-in

Detection Difficulty

Moderately difficult. Requires consistent audit procedures and data analysis to surface.

HOW IT WORKS
Customer presents card
Card data captured covertly
Data sold or used online
Fraudulent charges appear
Customer disputes charges
Handbook Chapter · F-015

Credit Card Skimming & Payment Terminal Fraud

Full chapter with identity card, real examples, warning signs, detection and prevention guidance.

Exhibit AI Detection

AI-Powered Detection Design

Check inventory at two separate points — from central storage to the bar, and from the bar to actual sales — instead of one combined count.

Prevention Guidance

Audit Controls

Enhanced audit controls required. Standard procedures are insufficient — implement layered verification.

Technology

Automated POS monitoring, real-time exception reporting, and AI-driven anomaly detection significantly reduce exposure.

Culture & Training

Staff awareness programs, anonymous reporting channels, and clear consequence policies deter opportunistic fraud.

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